Emojikidz Twix Kids Smartwatch – Frequently Asked Questions (FAQs)
What is the Emojikidz Twix Smartwatch and who is it designed for?
The Emojikidz Twix Smartwatch is a 4G-enabled, GPS tracking smartwatch designed for kids aged 3–12. It allows children to make calls, send messages, video chat, and be safely monitored by parents through the CarePro+ parental control app. This all-in-one child safety smartwatch promotes independence while offering parents complete peace of mind.
Does the Emojikidz smartwatch have internet or social media access?
No. The Emojikidz Smartwatch does not support internet browsing or social media apps, making it a safe alternative to smartphones. Your child can only communicate with approved contacts, and you maintain full control via the CarePro+ app.
How does the GPS tracking feature work?
With real-time GPS, AGPS, LBS, and WiFi location technology, parents can track their child’s location at any time through the CarePro+ app. Features include live tracking, location history, and Safe Zones (Geo-fencing) with automatic push notifications when your child enters or leaves designated areas.
Can I make and receive video or voice calls on the watch?
Yes. The Emojikidz smartwatch supports crystal-clear 4G HD video and voice calls with parent-approved contacts only. You can also send in-app chat messages, and use the built-in HD camera for video calls and selfies.
What kind of messages can be sent with the watch?
Children can send and receive text messages including voice chat or memos via the mobile app and photo messages through the in-app messaging system. The watch does not support traditional SMS or third-party messaging apps, ensuring a secure communication environment.
What is the CarePro+ App and is it free?
The CarePro+ mobile app is a free parental control app that lets you:
- Approve and manage contacts
- Track GPS location and history
- Set Safe Zones and receive alerts
- Enable School Mode
- Monitor usage
- Receive SOS notifications
The app is available for both iOS and Android devices.
Do I need a subscription or SIM card?
The watch comes with a pre-installed Nano SIM card and connects to the exclusive Emojikidz 4G LTE network. A monthly subscription (starting as low as $9/month) is required for voice, data, GPS tracking, and safety features.
Is the watch splash resistant?
Yes. It has an IP67 rating, meaning it is splash and dust resistant—ideal for active kids. However, it's not waterproof and shouldn't be used for swimming.
What happens if my child presses the SOS button?
The SOS button needs to be held for 3 seconds and will instantly send an emergency alert to your CarePro+ app, a critical feature for child safety.
What is School Mode and how does it work?
DND (Do Not Disturb) disables sounds, calls, and messaging during school hours or focus times while keeping the SOS function active, reducing distractions while maintaining safety.
Can I limit who my child contacts with the watch?
Yes. You can whitelist trusted contacts through the CarePro+ app, which blocks unknown or spam numbers.
What features are built into the watch?
- 4G Voice & Video Calling
- GPS Tracking
- Geofence Safe Zones
- History Tracking
- SOS Emergency Button
- Touchscreen
- Built-in Camera
- Built-in Games
- Alarm & Reminders
- Classroom Silence Mode
- Health & Step Counter
- Splash & Dust Resistance
- Long-lasting 800 mAh Battery
- Low Battery Alerts
- Locate Your Smartwatch Feature
What’s included with my purchase?
- Pre-installed Nano SIM card
- Access to the CarePro+ app
- Durable silicone band
- Built-in camera, games, GPS, and safety features
- 15-Day Risk-Free Trial with 100% Money-Back Guarantee
Is the EmojiKidz smartwatch compatible with my phone?
Yes! The CarePro+ app works with both iOS and Android smartphones.
Is there a free trial or money-back guarantee?
Yes! A 15-day risk-free trial is included with your purchase.
How do I set up the Smartwatch? Setup is easy:
- Activate your device on the EmojiKidz website.
- Download the mobile app and create your account.
- Bind the watch to the app and set up user information.
- Customize settings to fit your family’s needs.
How long does the battery last?
The 800mAh battery typically lasts up to 12 hours with regular use. Battery life depends on usage patterns.
Does the Emojikidz smartwatch track my child’s steps or activity?
Yes! It has a built-in pedometer that tracks daily steps to encourage physical activity and healthy habits.
What is Geofencing and how does it work?
Geofencing allows you to create Safe Zones (e.g., home, school). When your child enters or exits one, you’ll get real-time alerts via the CarePro+ app. You can set zones by:
- Selecting a location in the app
- Setting a radius (Minimum 200 Meters - Maximum 2000 Meters)
- Naming the zone (e.g., “School”)
It’s a key safety feature that offers peace of mind.
Can my child send or receive voice messages or photos?
Yes! Your child can send voice messages, in-app texts, and photos using the smartwatch—all through the CarePro+ app for safety.
What features does the CarePro+ App include?
- SOS Button & Emergency Contacts
- Voice & Video Calling
- Map View (Real-time location)
- In-App Chat Messaging
- Digital Rewards (Hearts)
- Geofencing
- Health Tracking
- Location History
- Alarms & Reminders
- Find Device Sound Locator
- Add Family Monitors
- Contact Management & Spam Blocking
Do I need a SIM card?
No need to buy one separately. The smartwatch includes a pre-installed Nano SIM card connected to the Emojikidz cellular network.
Do I need a subscription?
Yes. Like a phone, a subscription is required for calling, GPS, data, and other smart features. Plans start as low as $9/month.
What plans are available?
- PRIME Monthly: $15/mo – Unlimited Talk, GPS, 2GB Data (1-year contract)
- PRIME Annual: $13.50/mo – Paid $162 upfront, Unlimited Talk, GPS, 2GB Data
- FLEX Monthly: $9/mo – 90 miuntes Talk, Unlimited GPS, 90MB Data (1-year contract)
- FLEX Annual: $8/mo – Paid $97 upfront, 90 miuntes Talk, Unlimited GPS, 90MB Data
Can I switch my plan later?
Yes. Plan changes may be possible after the contract ends or by contacting support.
Can I use the watch without a subscription?
No. All smart features require an active subscription.
What is the size of the watch?
- Watch case: 2” x 1.5”
- Full length with strap: 9.5”
Peace of Mind for Parents, Fun for Kids
With no social media, no internet, and secure GPS tracking, the EmojiKidz Smartwatch is the perfect first phone for kids. Keep your little ones safe and connected—wherever they go.